Ishfak Ish Akhtar

About Ishfak Ish Akhtar

With a robust background in technical sales, my expertise at Chamberlain Group lies in elevating access control solutions to new heights. Our team leverages strong interpersonal communication to understand intricate customer needs, ensuring that every system implementation is tailored and efficient. Problem-solving is central to my approach, addressing challenges with agility and ensuring our technology aligns seamlessly with client requirements.Leadership in product demonstrations and technical guidance has fortified partnerships and expanded our market presence. My role also encompasses educating customers and stakeholders, enhancing their understanding and trust in our products. This dedication has been pivotal in consistently delivering on financial objectives and maintaining a leading edge in access control technologies.

Experience

1. Field Sales Engineer East Coast

   Chamberlain Group

   Feb 2024 — Present · NY, US

   Technical Sales Support:o Provide technical expertise and support to the field sales team in promoting and selling Chamberlain Group\'s access control products.o Conduct product demonstrations and presentations to showcase product features and benefits.o Address technical inquiries and collaborate with the sales team to meet customer requirements.o Perform all pre-sales technical requirements including: site walks, architectural drawing reviews, solution design and technical guidance• Customer Engagement:o Engage directly with end users and integrators to understand their specific needs and challenges.o Provide pre-sales technical assistance and product education to customers.o Build and maintain strong customer relationships to enhance customer satisfaction and loyalty.• Product Knowledge and Training:o Stay updated on industry trends, market dynamics, and competitor products.o Develop and deliver training programs to the sales team to enhance product knowledge and selling skills.o Assist in the creation of sales collateral, technical documentation and competitive product comparisons/battle cards.• Collaboration:o Work closely with internal teams, including product management and engineering, to communicate customer feedback and market insights.o Collaborate with cross-functional teams to develop customized solutions for customers.o Participate in product development discussions, providing input based on field insights.

Education

• Cooley Law School

  Doctor of Law (JD), Law

  2012 — 2013

• New York Military Academy

  H.S. Diploma, H.S. Diploma

  2003 — 2007

• Penn State University

  Bachelor of Science, Crime, Law, and Justice

  2007 — 2011

Skills

• Marketing Strategy
• Social Media
• Data Entry
• Pos
• Social Networking
• HR Policies
• Mac Os
• Network Security
• Strategic Planning
• Store Management
• Forecasting
• Marketing
• Negotiation
• Salesforce.com
• Access Control
• Fiber Optic Networks
• Av Systems
• Networking
• Filing
• Access
• Retail
• Selling
• Training
• Visual Merchandising
• Analysis
• Public Speaking
• Promethean Board
• Research
• Management
• Social Media Marketing
• Microsoft Excel
• Retail Sales
• Digital Photography
• Business Networking
• Network Design
• Microsoft Powerpoint
• Security Audits
• Leadership
• Servers
• Sales