Isha Singh
IT Service Desk Analyst | Cybersecurity & GRC | Policy & Compliance Support | IT Policy | ISO 27001 | SOC2
- Role
- IT Service Desk Analyst (Cybersecurity and Grc) at Q3 Technologies
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Isha Singh
Detailed-oriented System Operations Engineer over 2 years of experience in server…
Experience
IT Service Desk Analyst (Cybersecurity and Grc)
Jul 2025 — Present · Gurugram, IN
As an IT Service Desk Analyst with a focus on cybersecurity and GRC, I provide first-level support for security incidents and IT requests, assist in monitoring threats, and ensure timely escalation. I contribute to policy development, compliance activities, and audit readiness while supporting GRC frameworks like ISO 27001 and SOC2. I also promote user awareness on cybersecurity best practices and maintain clear documentation for incidents and controls.
Education
University of Allahabad
Master's degree, Statistics
University of Allahabad
Master's degree, Statistics
2020 — 2022
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