Ananya Apte
Customer Experience Specialist @Multiplier
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WORK HISTORY
Customer Experience Specialist @Multiplier
Pune, IN
Customer Experience Specialist focused on delivering seamless, empathetic, and high-quality customer support. Experienced in resolving complex issues, communicating clearly across channels, and collaborating with internal teams to improve customer journeys. Driven by a customer-first mindset, with a strong ability to turn feedback into actionable improvements while consistently enhancing satisfaction, retention, and trust.
EDUCATION
University of California, Berkeley
Master of Science - MS, Computer Architecture
University of California, Berkeley
Bachelor's degree, Electrical Engineering and Computer Science
ABOUT ANANYA APTE
Customer Experience Specialist, Multiplier | Ex Customer Service Associate, American Express 20••••26 | Ex Process adviser (Collection), Barclays 20••••23 | Economics (Hons) 2021
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