Ishant Saxena

About Ishant Saxena

Experience in US Healthcare/Fitness Software Domain, Specialized in Health Level 7 (HL7),…

Experience

1. Team Lead

   Xoriant

   Dec 2018 — Present · Gurgaon, IN

   To technically lead the L2/L3 Application Support Team providing technical direction in the form of solutions, troubleshooting as well as best documentation practicesEnsure timely progress in the work through proper planning, distributed work allocation as well as contribute individually on complex and challenging areas easing the work of the team membersTo implement the QMS right from the beginning into the project, documenting all required artifacts as per the need and percolate the sense of quality in the team membersTo assist the Manager in SLA Compliance, planning and executionTimely reporting of progress in the form of daily, weekly reports as requiredTo understand the impact of the change requirements and assist Manager in impact analysis and making changes to the schedulesClient Interaction.Identify training needs of the team.To be instrumental in organizing key organization related initiatives or be involved in driving it as a part of the core committee. Recruitment interviews,Tech X etc.Motivating team, encouraging team to take certifications, organizing and delegation to Functional lead

Skills

• Quality Control
• Sql
• Mysql
• Software Support
• Testing
• Microsoft Sql Server
• Manual Testing
• Client Communication
• C++
• Technical Support
• Business Analysis
• Requirements Analysis
• Software Quality Assurance
• Health Level 7
• Software Project Management
• Crm
• Web Services
• Project Management
• Ehr
• Sql Server 2000-2008
• Quality Assurance
• Tomcat
• Incident Management
• Pl/Sql
• Sql Server
• Xml
• Databases
• Hl7
• Emr
• C