Ishant Singh
Process Associate @IGT Solutions | Travel Process Associate | GDS (Amadeus/Galileo/Travelfusion) | Flight Refunds | Fare Calculations | Ticket Cancellations | EMD Processing | PNR Management | Back Office Operations
- Role
- Process Associate at IGT Solutions
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
Experience
Process Associate
Jan 2025 — Present · Gurugram, IN
Currently working as a Process Associate at IGT Solutions, Gurugram, supporting the international Odigeo. Handling end-to-end flight refund cases in backend operations using Amadeus and Travelport. Managing PNR, fare calculations, and refund execution per airline policies. Also handling inbound airline calls for query resolution. Gaining strong exposure to global travel standards, multi-currency refunds, and international airline regulations
Education
LUCKNOW PUBLIC SCHOOL
Intermediate , Science
Lucknow Public Schools and Colleges
Highschool , Arts
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Electronic and communication
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