Ishan Sharma
Program Manager @Klick
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WORK HISTORY
Program Manager @Klick
Toronto, ON, CA
Oversee a portfolio of programs, ensuring alignment to client strategy, priorities, and business goals- Lead and mentor a team of Project Managers and Senior Project Managers, driving consistency in delivery and professional growth- Own resource planning across teams, proactively balancing workload, identifying gaps, and scaling support as needed- Partner with senior leadership and clients to shape roadmaps, priorities, and long-term planning- Manage program financials including budgets, forecasts, and revenue tracking across multiple workstreams- Establish and evolve processes, governance, and ways of working to improve efficiency and delivery at scale- Serve as the escalation point for risks and challenges, driving resolution across teams and stakeholders
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Pharmacy - BPharm, Pharmacy
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Pharmaceutical Marketing and Management
SKILLS
ABOUT ISHAN SHARMA
I bring 11+ years of experience leading programs, portfolios, and teams across digital, marketing, and transformation, with a focus on driving outcomes, not just delivery. Over the past decade, I’ve grown from managing individual projects to leading multi million dollar portfolios and mentoring teams of Project Managers and Senior Project Managers. My role today is as much about how work gets done as it is about what gets delivered. I focus on aligning priorities, bringing clarity to complex environments, and enabling teams to execute effectively. I tend to do my best work in fast moving, ambiguous environments with multiple stakeholders and competing priorities. I bring structure where it’s needed, keep teams aligned, and make sure work continues to move forward without losing sight of the bigger picture. Some highlights:• Lead and mentor a team of PMs and Sr PMs, driving consistency and growth across delivery• Oversee multi million dollar portfolios with multiple concurrent workstreams• Improved delivery efficiency by 22% through governance and process improvements• Led integrated campaigns across global markets, increasing engagement by 35% and unique visitors by 21%I’ve worked across agency, consulting, and client environments including Klick Health, Publicis, Ogilvy, and Indegene, which has helped me balance speed, structure, and client expectations.Interested in continuing to grow in roles where I can build strong teams, improve how organizations deliver work, and drive meaningful business impact.
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