Ishan Saini
Product Owner @Newgen Software
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WORK HISTORY
Product Owner @Newgen Software
London, GB
Defining and managing the roadmap for implementing a communication management platform for a global specialty insurer serving professional risks, liability, and media lines of business. Collaborating with business stakeholders, underwriters, and claims managers to gather and prioritize requirements, ensuring regulatory compliance and market competitiveness. Leading an agile delivery team of 15, conducting sprint planning, backlog refinement, sprint retrospectives, and product demonstrations. Translating business and technical requirements into actionable user stories using Azure DevOps. Working with the Quality Assurance team to define acceptance criteria and ensure product quality. Acting as the key subject matter expert and suggesting product best practices to maximize returns. Gathering and incorporating feedback to continuously improve the product and enhance user experience for underwriters, brokers, and end customers. Delivering training to the end users (underwriters, claims managers) on new features and updates. Preparing release documentation highlighting new features, improvements, and issues or limitations to convey the value delivered in the latest release to stakeholders Identifying project risks and working with cross-functional teams to mitigate them
EDUCATION
Panjab University
Bachelor of Engineering (B.E.)
Panjab University
Master of Business Administration (MBA)
SKILLS
ABOUT ISHAN SAINI
Customer-focused and results-driven Product Owner with more than 9 years of experience managing digital transformation projects for enterprise clients in the financial services and insurance sectors across Europe. Proven expertise in leading cross-functional teams through Agile methodologies to deliver innovative solutions that enhance customer satisfaction and drive business growth. Adept at defining product vision, managing backlogs, and collaborating with stakeholders to prioritize requirements that align with business objectives and regulatory standards.
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