Ishankk Kapoor
Building Strategic Partnerships and Driving Global Customer Success
- Role
- Senior Global Account Manager Relationship Management at Chai Point
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ishankk Kapoor
Strategic account management leader with a decade-spanning career across the media and…
Experience
Senior Global Account Manager Relationship Management
Aug 2025 — Present · Gurugram, IN
Manage and grow relationships with global enterprise clients, serving as their primary point of contact for strategic engagement.• Develop tailored partnership plans to align Chai Point’s offerings with client business needs.• Collaborate with operations, marketing, and product development teams to ensure seamless delivery and customer satisfaction.• Negotiate contracts and renewals to maintain profitability and customer lifetime value.• Identify upsell and cross-sell opportunities to maximize account revenue and penetration.
Education
Puranchandra Vidya niketan
12th, Economics, Business Studies, English
2006 — 2008
IILM
Master of Business Administration (MBA), Marketing & Operations
2011 — 2013
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration (BBA), General Management
2008 — 2011
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