Ishan Garg
Lead Associate (Team Lead) | MBA in Marketing
- Role
- Lead Associate at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ishan Garg
I lead teams that stop financial crime before it causes damage. With over 6 years across…
Experience
Lead Associate
Feb 2025 — Present · Gurugram, IN
Lead a team of analysts in conducting Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) forhigh-risk customers across corporate and retail segments. Supervised end-to-end KYC onboarding and periodic reviews, ensuring compliance with regulatory andinternal AML guidelines. Oversaw transaction monitoring processes, reviewed alerts generated from systems like Actimize, andensured timely escalation of suspicious activity reports (SARs). Managed sanction and payment screening using Fircosoft and World-Check, ensuring real-time review andresolution of name matches and false positives. Handled complex SWIFT payment investigations (MT103/202) for cross-border transactions involvingpotential AML or sanctions risk. Implemented quality control frameworks and conducted regular QA reviews to ensure team output metcompliance standards. Acted as the escalation point for high-risk cases and coordinated with compliance, legal, and operations teamsto resolve issues. Trained and mentored junior analysts, driving performance improvement through regular feedback andtargeted development sessions. Liaised with auditors and regulators during internal reviews, ensuring timely submission of documentation andclarifications. Contributed to policy enhancements and system testing related to screening and transaction monitoringupgrades.
Education
Sri Sri University
Bachelor of Business Administration - BBA
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
2021 — 2024
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