Ishan

About Ishan

As a Human Resources professional, I bring a strong balance of empathy, communication…

Experience

1. HR Manager

   Rezalio & Company

   May 2025 — Present · Lucknow, IN

   As the HR Manager at Rezalio & Company, a growing BPO with multiple branches, I manage the full HR function with focus on talent acquisition, workforce management, and retention. I play a key role in building a strong employee base that supports growth and operational excellence.I have successfully executed bulk hiring for both inbound and outbound processes, ensuring timely onboarding of skilled professionals in tele-sales, customer service, and support functions. Alongside volume hiring, I have recruited and developed mid- to senior-level professionals including Team Leaders, MIS Executives, and Floor Managers, strengthening the leadership pipeline. By applying structured hiring techniques and pre-screening methods, I have improved employee quality, reduced early attrition, and enhanced retention.Currently, I lead a team of three recruiters, providing training, guidance, and performance direction to achieve hiring targets efficiently. My efforts have contributed to building a strong and stable workforce, directly supporting business continuity and revenue growth.In addition to recruitment, I oversee the entire HR lifecycle – from onboarding, payroll coordination, HR documentation, and compliance to policy implementation, grievance handling, performance monitoring, and employee engagement initiatives. I have introduced effective retention practices that boost motivation, reduce attrition, and ensure employees feel valued within the organization.With expertise in managing large employee strength across multiple branches, I have established myself as a results-driven HR professional skilled at building engaged, high-performing teams aligned with business goals.