Isha Kapoor
Copilot Engineer and Ai Specialist @BMO
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WORK HISTORY
Copilot Engineer and Ai Specialist @BMO
Toronto, ON, CA
Responsible for end-to-end Rollout of Copilot Studio and related Copilot applications at the bank- Leads the Solution design, architecture and governance of Copilot Studio and Agent builder Agents- Primarily involved in defining ALM strategy(including DLPs), PPAC environment framework, security, features and stack for safely develop and deploy Copilot Studio agents- Works on strategies for rollout of Declarative agents such as Researcher and skills and other Copilot embedded options along with solution designs for Integration with Confluence, Livelink and other business tools- Guides businesses and teams on responsible use, configuration and development of Copilot agents.
EDUCATION
Sant Longowal Institute of Engineering and Technology
Bachelor's degree , Computer Science
SKILLS
ABOUT ISHA KAPOOR
I currently lead solution design, architecture, development and governance of Copilot Studio and other agent builder agents for a large-enterprise. I specialize in development and configuration of Copilot Studio agents, defining ALM strategy, defining security\\compliance and Integration with custom tools\\LLMS\\Connectors and other enterprise tools and services. Follow me and subscribe to my newsletter for interesting and practical insights on Microsoft Copilot Customization and advancements in the AI world. I am also a Former SharePoint MVP (7x) with Secret Clearance (it’s a Canadian thing!). Recent project(s): 1. Solution design, architecture and rollout of Copilot Studio application in a large enterprise. Development of High-precision RAG with Copilot API(full code in the newsletter). SharePoint OPS agent using Microsoft Copilot studio. Image generation Copilot agent uses Gemini’s nano banana LLM to generate images(full code in the newsletter)Specializes in- AI and Copilot: Specializes in Microsoft Copilot Studio agents, Azure AI Foundry, Azure OpenAI services LLM REST API Integrations- SharePoint Online: Consultation, Migration, Project development, Implementation and rollout- Power Platform development: Power Automate, PowerApps: model-driven and canvas app, Power BI- Microsoft 365: Training, Rollout, Development, Guiding Support teams, technical teams, functional groups, working with Strategic and business partners and vendors- Documentation: Creating Solution Design (SAD) documents, Presentations, BRDs, Physical, Logical and Conceptual Design documents for projects.
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