Isha Vaid
Relationship Manager – Health Insurance |Auditing Escalated Calls | Former Asst. Sales & Marketing Manager – Amourion | Academic Consultant | Sales & Marketing Strategist | Ex-British Airways Professional
- Role
- Relationship Manager at Policybazaar.com
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Isha Vaid
Accomplished professional with 9+ years of diversified experience across Sales…
Experience
Relationship Manager
Jun 2024 — Present · Gurugram, IN
Advised customers on health insurance plans and coverage suitability-Drove upselling strategies to enhance policy adoption-Managed client relationships to ensure superior customer experience-Assisted with claims processing and policy-related inquiries-Ensured compliance with industry regulations and company policies-Audited escalated calls to identify and address sales miscommitments-Ensured strict adherence to regulatory policies and compliance standards-Strengthened quality assurance through process improvements-Managed customer grievances and implemented effective conflict resolution.
Education
Delhi University
Bachelor of Arts - BA
Maharaja Agrasen Himalayan Garhwal University
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
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