Isha Pundkar
Salesforce Business Analyst @Digicloud Solutions Pvt Ltd
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WORK HISTORY
Salesforce Business Analyst @Digicloud Solutions Pvt Ltd
Pune, IN
Responsible for end-to-end project execution, starting from requirement gathering and stakeholder discussions through business analysis, solution design, development coordination, testing, and UAT support- Conduct client workshops and product demonstrations to understand business objectives, clarify expectations, and align proposed solutions with client needs- Prepare comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Scope of Work (SOW)- Document functional flows, process diagrams, assumptions, dependencies, effort estimations, and delivery timelines- Hands-on experience in defining and managing user stories, use cases, acceptance criteria, and functional requirements- Ensure clarity, traceability, and alignment across stakeholders. Act as a key liaison between clients, internal teams, and developers- Facilitate requirement walkthroughs, manage change requests, handle prioritization, and ensure shared understanding throughout the project lifecycle- Actively involved in Jira ticket creation and defect tracking- Support asset management, create wireframes and solution mockups- Develop presentations (PPTs) for internal reviews and client-facing discussions- Experienced in working with Agile (Scrum) and Waterfall methodologies, adapting processes based on project requirements- Successfully managed multiple projects end to end from initial requirement gathering to UAT (User Acceptance Testing)
EDUCATION
Dy patil institute of technology
Bachelor of Engineering - BE, Electronics and telecommunication
ABOUT ISHA PUNDKAR
Responsible for requirement gathering, delivering product demonstrations, creating detailed FSDs, BRDs, Scope of Work (SOW) documents, effort estimates and preparing timelines. Hands on experience in designing user stories and use cases. Act as a key liaison between clients and developers teams to ensure clear communication and successful project delivery. Also involved in asset management, Jira ticketing and defect tracking, presentation creation (PPTs), wireframes, and experienced in working under agile and waterfallmethodologies. Successfully handled end-to-end project execution, from requirement gathering to UAT (User Acceptance Testing)
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