Isha Gupta
Software Engineering Manager @ Oracle | AI Agents & Microservices Expert | R&D | Digital Tech | Gold Medalist
- Role
- Software Development Manager at Oracle
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Isha Gupta
Working as a Software Engineering Manager in Amdocs leading a large Telecom Digital Experience Product with a team of 40+ professionals located in India, Israel and Mexico.Around 12 years of extensive experience of application development and maintenance which comprises of 7 years of telecom domain and around 5 years of banking domain experience being on various roles as Manager, Team lead, specialist, scrum master, tech. analyst and developer.As an R&D team lead, I got an opportunity for being the one-stop focal for all the customer requirements and issues raised till the customer went live. Two of the most renowned telecom customers went live into production with the new Digital Experience Ordering product. Recognized by the Head of Amdocs Technology for achieving this milestone with outstanding results and customer value. Rich experience in managing 24x7 customer support, handling scalable and secure software systems. Worked with various telecom giants across the globe like Vodafone Italy, Sprint, Globe Telecom, AT & T, T-Mobile, LGU, Rogers, Singtel, Bell Canada, Veon, Telefonica, Comcast and Excelcom.Substantial Experience to hire and coach individuals and build self sustained engineering team with a spirit to understand the production urgency and priorities.Capable of adapting and learning new technologies. Have substantial experience of transforming monolithic software products to microservices architecture and deploying it over the cloud platform.Got the opportunity to be on-site as CRM expert for the BSS first launch production support for Telefonica. There were many critical issues raised but I ensured that CRM has zero defects before it goes into production. I earned huge appreciations from the onsite management for my outstanding work and professional attitude.
Experience
Software Development Manager
Jun 2022 — Present · Hyderabad, IN
Education
St. Marys Convent High School
High School, ICSE Board, Science, Mathematics and Computer Science
2003 — 2004
Methodist High School
Intermediate (Class XII), ISC Board, Physics Chemistry Mathematics
2005 — 2006
University Institute of Engineering and Technology, CSJM University, Kanpur
Bachelor of Engineering - BE, Information Technology
2006 — 2010
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