Iseel Yanez

About Iseel Yanez

Highly motivated professional with a history of successfully harmonizing business…

Experience

1. Business Analyst

   RTX

   Jun 2022 — Present · Dallas, TX, US

   Transformed integral business workflow using a new process management platform (Serena Business Manager or SBM) which achieved an 8+ hour per week time savings for teams. • Delivered renewal of 100+ Statements of Work for contingent workers, with an estimated total value of $41M, accomplished in a less than 6 week time frame by enabling seamless collaboration between partner teams (e.g, Finance, Contracts, Legal, Suppliers, Purchasing, etc.).• Key Subject-Matter-Expert for the Enterprise Infrastructure Services purchase order request process, engaging with requestors across workstreams and cross-functional teams/Business Units to answer questions, provide solutions to problems, and drive results.• Pioneered dashboarding and centralization of artifacts related to Operations, Governance, and Resource Management ensuring data and reports were accurate and readily available for executives. • Led stand-ups designed to identify, mitigate, and eliminate roadblocks for team members, provide operational direction, and foster an open channel for discussions and flow downs.• Trained and managed team members to ensure day-to-day activities and escalations were handled systematically, prioritized appropriately, and resolved as quickly as possible.• Analyzed stakeholder feedback survey results on automated process rollout to create engagement reports, determine strengths/limitations, and suggest platform improvements.• Implemented programs and processes to improve operational efficiency, consistency, and compliance in support of the organizations business objectives.• Recognized by the Enterprise Infrastructure Services CTO via an Achievement Award and identified as a top performer by leadership.

Education

• The University of Texas at Arlington

  Master’s Degree

  2016 — 2018

• The University of Texas at Arlington

  Bachelor’s Degree

  2014 — 2016

Skills

• Proposal Writing
• Spss
• Customer Service
• Project Management
• Teamwork
• Leadership
• Content Analysis
• Public Speaking
• Scale Development
• Microsoft Office
• Time Management
• Microsoft Powerpoint
• Microsoft Word
• Management
• Problem Solving
• Data Analysis
• Microsoft Excel
• Research
• Survey Design