Isar Ahmad
French Language Expert | IT Service Desk Analyst | Bridging Language & Technology | Medical Tourism
- Role
- IT Service Desk Analyst - French at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Isar Ahmad
With a BA Hons in French (B2) and experience across healthcare, IT support, and technical…
Experience
IT Service Desk Analyst - French
Jan 2025 — Present · Lucknow, IN
Working as an IT Service Desk Analyst.• Providing Windows troubleshooting support to resolve technical issues.• Assisting users with hardware, software, and network-related problems.• Handling service requests, incident management, and ticket resolution.• Coordinating with L2/L3 teams for complex issue escalation.• Ensuring efficient IT support to enhance user productivity.
Education
Jamia Millia Islamia
Bachelor of Arts, French and francophone studies Travel & Tourism Management
2021 — 2024
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