Isaline Alvarez Silva
Implementation Manager @Blink - Employee Experience Platform
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WORK HISTORY
Implementation Manager @Blink - Employee Experience Platform
London, GB
Implementation of the Blink app across different markets and industries.
EDUCATION
Smith School of Business at Queen's University
Master of International Business, Business/Commerce
Maastricht University School of Business and Economics
Master of Science in International Business, International Business
Queen's University
Bachelor's degree- International Student Exchange Semester, Business/Commerce
Maastricht University School of Business and Economics
BSc, International Business
ABOUT ISALINE ALVAREZ SILVA
Multilingual delivery and implementation manager- Lead and manage the implementation of Blink for large-scale enterprise accounts across all delivery phases, from planning to deployment to hypercare- Build deep executive/C-level relationships, creating new senior stakeholders and understanding business concerns, motivations, and priorities- Own and maintain strong relationships with key stakeholders quickly, both internally and externally across large complex organisations- Able to understand executive business priorities and objectives, identify business imperatives and flex approach to align with business strategy and initiatives- Work closely with internal teams to ensure that partner contributions are effectively leveraged in delivering customer solutions and enhancing overall value- Collaborate closely with the sales team to support RFPs and prospect conversations, offering strategic insights and ensuring alignment between customer needs and our product capabilities- Optimise for business outcomes, foresee potential challenges and issues ahead of time and take proactive steps to ensure a successful project outcome
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