Isaiah Taylor

About Isaiah Taylor

A vision is no good without a plan. A plan is no good without action.\" My area of expertise stems from my various backgrounds in mental health, telecommunications and marketing. All which are interdependent in my eyes. Each of these roles have helped develop my interpersonal skills to be successful in any area directly related. The dream I once had was to find my purpose. So many different roads traveled only to find my passion. Marketing for me is a way of sharing the things you love with individuals you can touch in so many ways. Whether it\'s social media, WOM and/or ambient marketing. It\'s the thrill of gaining a following or changing even that one persons perception of a particular product/service. I\'m really big on competencies and being a competent leader. The competency that I have embodied is \"Strategic Thinking\". For me, to think strategically means you have to investigate, you have to trend and find out why something is yielding the results it is, and impact change with that new discovered knowledge.

Experience

1. Coach

   T-Mobile

   Jun 2012 — Present · Richmond, VA, US

   Manage a team of 15 customer service and sales representatives while developing there skills and ability to perform(I.e. coachings revolving around cssr KPIs) Administrative work consist of payroll submission, quality and assurance and club hire interviews. Top 10% of the company in my respective Role. Achievements: Realignment rank of #2 out of 37 coaches locally. Ranked #23 in the nation out of 200+ Supervisors. In crowd banquet winner 2016 (top 1%…