Isaiah Hendricks
Customer Success Engineer, Public Sector
- Role
- Customer Success Engineer - Public Sector at Procore Technologies
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Isaiah Hendricks
Business Development Representative experienced in B2B sales and marketing. Utilizing the resources around me to cultivate new clients, with the intention of building lasting connections. My willingness to learn, strong work ethic, and my ability to connect with new people everyday allows me to succeed in my current role. I always look for new ways to improve in my daily life and career and embrace any challenge that is thrown my way.
Experience
Customer Success Engineer - Public Sector
Jan 2025 — Present · Austin, TX, US
Support Public Sector Small to Medium Businesses across the United States.•Drive adoption and retention through data analysis, technical demonstrations, and best practice recommendations.•Collaborate with management to develop Standard Operating Procedures (SOPs).•Proactively engage with customers showing downward usage trends to enhance adoption.•Respond to customer inquiries via email, addressing challenges and providing additional support
Education
University of Oregon School of Journalism and Communication
Bachelor of Science - BS, Advertising
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