Sagar Srivastava

Radio Network Optimization Engineer

Role: Radio Network Engineer at Vodacom
Location: Gorakhpur, UP, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Sagar Srivastava

Radio Network Optimizer (RNO) with 7 Years experience in network optimization and…

Experience

Radio Network Engineer
Vodacom
May 2024 — Present · ZA
Addressed and resolved of customer complaints related to network coverage, quality, throughput and call drops by analyzing and optimizing radio parameters.Conducted in-depth KPI analysis to identify performance degradation and implemented solutions to improve key metrics such as [e.g, call success rate, throughput].Prepared and delivered weekly PowerPoint presentations to regional teams, detailing the progress of customer complaint resolutions, network performance improvements, and optimization efforts.Collaborated directly with network planners to address and resolve customer-reported issues, ensuring alignment with optimization strategies.Managed and maintained a comprehensive customer complaint tracker, ensuring accurate documentation and timelyresolution of reported issues.Collaborated with vendors and clients to resolve escalated issues.Delivered weekly reports to stakeholders, providing insights into customer complaint trends and network improvement initiatives.Highlighted key achievements and ongoing challenges during weekly updates, driving informed decision-making and fostering accountability.Streamlined the presentation process by standardizing templates and automating data collection, reducing preparation time.Proficient in KPI analysis using SONAR and other performance monitoring tools.

Education

APJ Abdul Kalam Technological University
Bachelor of Technology - BTech

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Sagar Srivastava

Experience

Radio Network Engineer

Education

APJ Abdul Kalam Technological University

Find verified contacts for anyone on LinkedIn