Isabelle Rousseau
Customer Engagement Marketing Manager @Orange Business
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WORK HISTORY
Customer Engagement Marketing Manager @Orange Business
EDUCATION
ESSEC Business School
MS SMIB, Strategy and Management of International Business
Conservatoire national des arts et métiers - Cnam
Digital Marketing
Conservatoire national des arts et métiers - Cnam
Master of science NVQ level 5, Industrial Marketing
Institut Mines-Télécom Business School
Master, Artificial Intelligence
Conservatoire national des arts et métiers - Cnam
Certificate, Innovation
Université Paris Dauphine - PSL
Certificate in Strategy, Leadership & Management, Leadership et strategy, Operative Intelligence, Jeu de Go
Conservatoire national des arts et métiers - Cnam
Certificate, Management : from agile manager to designer manager
ABOUT ISABELLE ROUSSEAU
With a strong experience in strategic marketing, team management and digital transformation, I have always had a particular appetite for innovation and the impact of new technologies on the customer experience. After several years piloting conversational AI and automation projects at Orange Business, I decided to deepen my artificial intelligence skills with an IA Master at the Institut Mines-Télécom. My goal? Putting AI at the service of companies to optimize customer experience, develop innovation strategies and support digital transformation. Thanks to my dual marketing-sales and technological profile, I am able to understand the business issues and align AI solutions with the needs of organizations. Curious and passionate, I like to explore new approaches to make technology more accessible and efficient. Always looking for new challenges, I am open to opportunities where I can combine my business expertise with my AI skills to create value. Let’s talk about AI innovation opportunities!
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