Isabelle Waz Pinard

About Isabelle Waz Pinard

Senior UX Researcher with more than 10 years of professional experience specializing in industry researchStudied at UC San Diego | UCSD Design Lab I focus on studying the gap between human expectation and technological solution. The integration of technology and human interaction has reached a pinnacle in human history and now is the age of user experience, so in my research I focus on how technology can be perfected as our greatest asset. How can we improve this relationship, recognize the pros and cons, and push toward understanding how humans will interact with improvements toward innovative, social, and integrative applications?

Experience

1. Lead Ux Researcher Acquire & Monetization 150 Million Subscribers and Counting

   Google

   Nov 2024 — Present · San Francisco, CA, US

   As a UXR on the Google One team, I focused on the storefront experience, employing research methods to inform design, product strategy, and increase sign-ups.Led end-to-end user experience research initiatives for the Google One storefront as well as co-developed a new \'Listening Lab\' program for all of Google One and Google Photos. Utilized mixed-methods research (e.g, usability testing, interviews, surveys) to uncover deep insights into user behaviors, needs, and pain points during the plan selection and subscription process. Collaborated closely with product managers, designers, engineers, and marketing to translate findings into data-driven design improvements and strategic recommendations, ultimately aiming to enhance clarity and conversion.

Education

• Convent & Stuart Hall

  Diploma Cume Lade

  2009 — 2012

• UC San Diego

  Bachelor of Arts (B.A.), Cognitive Science & Social Cultural Anthropology

  2012 — 2016

• MIT Sloan School of Management

  Professional Executive Education Certificate of Completion, Artificial Intelligence

• University of California, Berkeley

  User Experience And User Interface Design

  2019 — 2019

Skills

• Research
• Adobe After Effects Used for a Year. Learned Most of My Skills From Internationa
• Social Media
• User Interface Design
• Adobe Photoshop Used for Five Years. Learned Most of My Skills From Newsroom by
• Apple Products: Iphoto, Itunes, Imovie, Garageband, Iphone, Macbook Air, Macbook
• Event Planning
• Community Outreach
• Microsoft Powerpoint
• User-Centered Design
• Microsoft Office
• Customer Service
• Adobe Illustrator Used for Five Years. Learned Most of My Skills From News Room
• Data Analysis
• Quick Time Player Worked with Video Editing Software as Well as Easy-to-Use Vide
• Microsoft Excel
• Photoshop
• Public Speaking
• User Experience
• Fundraising
• Management
• Microsoft Word
• Teamwork
• Marketing
• Adobe Photoshop
• Teaching
• Adobe Premiere Used for a Year. Learned Most of My Skills From International Pro
• Microsoft Office Suite Word, Excel, Powerpoint