Isabelle Gauthier
Directrice Du Service À La Clientèle Sunavantage - Opérations Des Garanties Collectives @Sun Life
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WORK HISTORY
Directrice Du Service À La Clientèle Sunavantage - Opérations Des Garanties Collectives @Sun Life
Director Client Services SunAdvantage- Lead an operation of 60 employees within front line client service environment including implementation of a high volume new business cases and revisions and the operation of a dedicated Plan Sponsor customer service call centre- Implemented new processes using Six Sigma principles with quality thinking resulting in improved client service turn around time improved by 35 %- Manage operational budget of $5 million
SKILLS
ABOUT ISABELLE GAUTHIER
Directrice du service à la clientèle SunAvantage - Opérations des garanties collectives Financière sun Life
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