Isabelle Duff

Global Customer Success Manager @BrightEdge

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Global Customer Success Manager @BrightEdge

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London, GB

I design and deliver global SEO Programs across some of the world\'s most recognizable brands.I build and execute communication plans across global organizations via webinars, newsletters and regular engagement across thousands of stakeholders. Manage and foster client relationships among senior leadership at major brands. I excel at relationship building and client, stakeholder communication. Drive adoption and engagement of the Brightedge platform, whilst fostering an understanding of SEO and changes to AI Search Landscape among clients.I lead cross-functional efforts to ensure product adoption, ROI, and long-term customer retention, while aligning BrightEdge solutions with clients\' evolving goals and KPIs, which in turn, leads to their marketing success.

EDUCATION

N/A

Rathdown School

High School, High School/Secondary Diplomas and Certificates

2013 — 2017

Trinity College Dublin

Bachelor’s Degree, History

2015 — 2016

University of St Andrews

Bachelor’s Degree, History

SKILLS

Social MediaHospitalityMicrosoft WordTeam LeadershipProject ManagementCustomer ServicePowerpointMicrosoft ExcelOnline MarketingPublic SpeakingLeadershipManagementTeam BuildingWindowsTeamworkMicrosoft OfficeWritingResearch

ABOUT ISABELLE DUFF

Content & Communications Strategist | SEO, Newsroom & Editorial Leadership | Stakeholder Engagement

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Isabelle Duff — Global Customer Success Manager at BrightEdge in London, GB | Unifers