Isabelle Bocian
Honors Undergraduate student at Michigan State University | Pursuing a Bachelor of Arts in Organizational Communications
- Role
- Customer Service Representative at Breslin Student Events Center
- Location
- East Lansing, MI, US
- LinkedIn followers
- 500 followers
Experience
Customer Service Representative
Jan 2026 — Present · East Lansing, MI, US
Provide front-line customer service to guests during athletic events, concerts, and university programs in a high-volume arena environment.Assists with ticket scanning, seating guidance, and wayfinding to ensure efficient crowd flow and positive guest experiences.Address and resolve guest concerns professionally. Enforce venue policies and safety procedures to maintain a secure and welcoming environment.Collaborating with event staff, security, and management to support smooth event operations.
Education
Michigan State University
Bachelor of Arts - BA, Organizational Communication, General
Grand Rapids Catholic Central High School
High School Diploma
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