Isabella S.
User Experience Designer @BC Public Service
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WORK HISTORY
User Experience Designer @BC Public Service
Redesigned 25+ internal web application forms, establishing 15 design guidelines to support future scalability and improve user experience for staff within Ministry of Citizens Services- Conducted 30+ usability test and validation sessions with end users, identifying pain points and iterating high-fidelity prototypes throughout the design lifecycle- Collaborated with cross-functional teams to automate complex business processes, reducing manual work by up to 85% and enhancing usability- Pioneered accessibility practices in Microsoft Power Apps by auditing 200+ components across 2 enterprise apps, self teaching WCAG standards, and testing with accessibility tools; Advocated directly with Microsoft and influenced internal teams to prioritize accessibility
EDUCATION
Emily Carr University of Art and Design
Bachelor of Design, Interaction Design
St. Joseph’s Institution International
International Baccalaureate Diploma
ABOUT ISABELLA S.
Hello! I\'m Isabella, a passionate UI/UX Designer on a mission to craft seamless digital interactions and creating designs that matter. I thrive in adapting to new challenges and believe in the power of seamless collaboration across diverse teams.Specialties- Simplifying complex experiences- Multimedia designer: UI/UX, Service Design, web design, illustrations- Contribute and maintain design library- UX Research: competitive research, user research, usability test, user interviews- Design Thinking: persona development, empathy maps, journey mapping, user flows- Designing for multiple platforms: SaaS, web, desktop, mobileCurrently seeking new opportunities. Portfolio: isabellasamantha.webflow.io
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