Isabella W.

Customer Success Manager at ServiceNow

Role
Customer Success Manager at ServiceNow
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Isabella W.

I graduated Summa Cum Laude from the University of Massachusetts Lowell in May 2021 with a B.S. in Criminal Justice. I began my career at the John Joseph Moakley U.S. Courthouse, where I served as a Generalist Clerk and built a strong foundation in professionalism, organization, and public service. From there, I transitioned into the private sector as a Revenue Development Representative on the Government team at Forrester, where I later advanced into the Customer Success organization. I now serve as a Customer Success Manager at ServiceNow, continuing to grow my expertise in client relationships, strategic support, and cross-functional collaboration. Across each role, I have developed a reputation for being organized, hardworking, and communicative, with a strong customer service mindset and a versatile skill set that adds value in fast-paced professional environments.

Experience

  1. Customer Success Manager

    ServiceNow

    Jan 2025 — Present · Waltham, MA, US

Education

  • Boston Latin Academy

    High School Diploma

    2013 — 2017

  • University of Massachusetts Lowell

    Bachelor of Science - BS, Criminal Justice

    2017 — 2021

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Isabella W. — Customer Success Manager at ServiceNow in Boston, MA, US | Unifers