Isabella Corey
Patient Experience Representative @Boston Children's Hospital
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WORK HISTORY
Patient Experience Representative @Boston Children's Hospital
Boston, MA, US
Utilize software (Epic, Heart Center Scene, Powerchart) for scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions- Provide positive and effective customer service for 80-100+ daily clinic patients and families in supporting departmental and hospital operations- Collaborate and communicate with referring providers and practices to facilitate management of complex patient issues. Greet and direct patients, families and visitors- Collect and organize confidential medical records, information, materials and supplies required for admissions or encounters. Verify, record and process patient demographics, insurance/payment and referral information for patient encounters- Answer, screen and route telephone calls. Record and forward messages and triage calls for urgent information or services. Respond to requests for routine information or assistance within scope of knowledge and authority- Transcribe types and proofread correspondence, forms, faxes, EKG orders, echocardiogram orders and other materials involving scientific, technical and/or specialized terminology.
EDUCATION
SCE | Providence College School of Continuing Education
Healthcare Micro MBA Non-Credit Certificate
Providence College
Bachelor's degree
ABOUT ISABELLA COREY
At Oracle NetSuite, my role is to help businesses unlock their growth potential through the world\'s #1 cloud-based ERP software. NetSuite allows companies to replace their multiple software systems with one unified suite of tools to monitor and analyze their business processes. We enable over customers to streamline their growth by eliminating IT expenses, saving time through automated processes, and providing insights into key metrics unique to their industry and the way they operate.
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