Isabella Moore

Founder Director Chair @Comtec Translations

GB

Comtec provides technical, financial and legal translation, website translation, marketing localisation, interpreting and software localisation services in over 200 language combinations to exporters. As founder of the company, spearheaded business development and customer relationship management activity, played a full managerial and decision-making role in the operation of the business and was central to the evaluation and selection of strategic options, which resulted in the sale of the business in 2002. Achieved business growth through development of a customer-focused company committed to quality and continuous improvement. Developed reputation for exceptional quality and customer service through rigorous working practices (ISO9001:2015 certification). Using technology, maximised cost-effective solutions for customers and improved gross margins for COMTEC. Developed key performance indicators for business, assessment framework for network of specialist language professionals and customer focus approach to service delivery supported by project management, personalised to customer requirements, achieving retention rates of 78%. Negotiated several strategic alliances in UK, China and Eastern Europe to expand range of services. Sold business in 2002. Re-acquired COMTEC in partnership with daughter (now Managing Director) in 2007. Further acquisitions in 2015/16

University of Buckingham

Master's Degree, British and French Decorative Arts and Historic Interiors 17th - 19th Century

University of Warsaw

MA, History of Art

The Open University

BA (Honours), European Studies/Civilization

The Open University

Diploma in German, German Studies

Aston University

Doctor of Business Administration, Entrepreneurship/Entrepreneurial Studies