Isabella Giliana

Human Resources Intern @CDK Global

Hoffman Estates, IL, US

Spearheaded the development of a Global Performance Improvement Plan (PIP) process in Workday, collaborating with ER, HR Technology, and HRBPs to enhance efficiency and accountability.• Designed and delivered training presentations for managers and HRBPs on ER documentation best practices, compliance standards, and corrective action protocols.• Shadowed and supported real-time ER cases, gaining hands-on experience in coaching conversations, policy enforcement, and conflict resolution.• Project managed the creation of a Workday Learning Program for hiring managers, including scripting, filming, and editing instructional videos aligned with the Global Hiring Toolkit.• Participated in the implementation of Paradox, an AI recruiting tool, by attending weekly meetings and observing project management best practices.• Attended bi-weekly HRBP meetings, gaining insight into issue resolution, cross-functional collaboration, and HR operations.• Built strong relationships with HR leaders and business partners by proactively supporting projects and seeking feedback to improve deliverables.