Isabella Cratem

Technical Support Engineer at NI

Role
Technical Support Engineer at NI (National Instruments)
Location
Austin, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Isabella Cratem

Hi! I am a fifth-year Electrical Engineering student at the University of Florida, pursuing a Certificate in AI Fundamentals and Applications. I’m passionate about community, leadership, and innovation, and I strive to use technology to solve meaningful, real-world problems.My experience spans both industry and leadership. I’ve spent three years as an Energy Production Intern at Jacksonville Electric Authority (JEA), gaining hands-on experience with large-scale power systems. Currently, I am an R&D Product Support Intern at Smith & Nephew, where I support product development and troubleshooting within the medical technology field.On campus, I’ve held leadership roles that reflect my commitment to community and professional development. I have served as Internal Vice President and Treasurer of Women in Electrical and Computer Engineering (WECE), Alumni Chair for Eta Kappa Nu (HKN), and Banquet Coordinator for Tau Beta Pi (TBP). I’ve also contributed to undergraduate research and worked as a teaching assistant—experiences that have strengthened both my technical foundation and communication skills.I’m especially motivated by the potential of engineering to improve people’s lives—whether through sustainable energy solutions, biomedical devices, or emerging technologies. My experiences have spanned several areas, and I’m still exploring where I’d like to focus long-term. I’m always eager to take on new challenges that allow me to grow as an engineer and make a meaningful impact.

Experience

  1. Technical Support Engineer

    NI (National Instruments)

    Jan 2026 — Present · Austin, TX, US

Education

  • University of Florida

    Bachelor of Science - BS

    2021 — 2025

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Isabella Cratem — Technical Support Engineer at NI (National Instruments) in Austin, TX, US | Unifers