Isabel Aleman
Director, Workplace Services Office Experience @Credit Karma
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WORK HISTORY
Director, Workplace Services Office Experience @Credit Karma
Manage daily front desk operations for our San Francisco, Charlotte, London and Culver City offices which includes managing a team of eight direct reports. This includes standards of performance, development, training, and evaluation for the team. •Vendor management for office operations related services, such as, our cafes, plant services, office supplies, first aid, swag program, lunch program, food/snack/beverage programs, recycling/waste management, equipment maintenance, mail/post services, ergonomic and health & wellness programs. •Partner with the facilities and physical security teams to ensure that the offices are well maintained and running efficiently including partnership on our Emergency Response program. •Partner with other members of the team on space planning, real estate, design, construction and security. Responsible for implementation of all office operations programs for construction projects. •Responsible for development, execution and tracking of office operating budgets. •Manage communications for Workplace Services team which includes office updates and client response via Jira, email and slack. •Partner with HR for new hire on-boarding process. •Partner with the events team for internal events.
EDUCATION
University of California, Santa Cruz
BA, Sociology
SKILLS
ABOUT ISABEL ALEMAN
With over fifteen years of experience in facility operations, client operations, and…
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