Isabela Dias
Vice President - L&D Retail Banking - Turbo Cross Sell at IDFC First Bank || Ex-Lodha Group || Ex-Wipro || Ex-Vodafone || Ex-Tech M ||
- Role
- Vice President - L & d at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Isabela Dias
An Experienced leader with a proven record of working in the Information technology, Sales and Service industry. Skilled in Service Delivery, Customer Relationship along with Vendor Management, Contact Centers Management, and Performance Management. Strong professional with a Bachelor of Arts (B.A.) specialised in Psychology
Experience
Vice President - L & d
Sep 2023 — Present · Mumbai, IN
Education
St. Pius High School Goa
SSC, Regular/General High School/Secondary Diploma Program
1996 — 2000
Carmel College Goa
Bachelor of Arts (B.A.), Psychology
2002 — 2005
Carmel Higher Secondary School Goa
HSC, Arts
2000 — 2002
Skills
- Vendor Management
- Research
- Outsourcing
- Business Process Outsourcing (Bpo)
- Management
- Process Improvement
- Leadership
- Soft Skills
- Service Delivery
- Team Management
- Performance Management
- Training
- Customer Relationship Management (Crm)
- Call Centers
- Employee Engagement
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