Isabel McCarthy

Studio Coordinator @btone FITNESS

Boston, MA, US

Manage the customer service email inbox on rotation, responding to inquiries in a timely and professional manner.• Address member concerns and escalate issues to the General Manager whennecessary. • Assist with membership inquiries, class bookings, and customeraccount management.• Oversee retail stocking, inventory tracking, and visual merchandising.• Ensure the studios are clean, organized, and fully stocked with necessary supplies, oversee the maintenance and functionality of all fitness equipment, coordinating repairs as needed.

Union College

Bachelor of Arts - BA, Art History and Studio Art