Isabel Lopes

Senior Manager - Client Account Management @CIBC

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Senior Manager - Client Account Management @CIBC

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Toronto, ON, CA

EDUCATION

2006 — 2008

Humber College

Business Administration and Management, General

SKILLS

Relationship ManagementMortgage LendingLoansProcess ImprovementCustomer Escalation ManagementCustomer ServiceMortgage BankingResidential MortgagesEscalation ResolutionCredit RiskMentoringLeadershipRefinanceCoachingMortgage ServicingPerformance ManagementEmployee TrainingCall CentersSupervisory ExperienceBankingCreditRetail BankingChange ManagementTeam Leadership

ABOUT ISABEL LOPES

Collaborative Leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent relationship-building skills. Procient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to delivering exceptional results by consistently acting on the importance of accuracy, detail orientation, risk analysis, eective time management and delivering a positive client and employee experience.

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Isabel Lopes — Senior Manager - Client Account Management at CIBC in Toronto, ON, CA | Unifers