Isaac A.
Third Party Governance Officer @AIG
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WORK HISTORY
Third Party Governance Officer @AIG
London, GB
Leading the design and implementation of governance, process, and risk oversight frameworks supporting complex, multi-entity and international insurance arrangements- Driving harmonisation of end-to-end insurance processes and operating models, ensuring alignment with global standards, regulatory requirements, and business strategy- Partnering with senior stakeholders across underwriting, operations, compliance, risk, audit, and technology to embed scalable governance frameworks- Establishing governance guidelines, controls, and performance metrics to monitor adherence, mitigate risk, and support quality delivery- Supporting change initiatives including process redesign, automation, and digital enablement to improve efficiency and transparency- Acting as a subject-matter expert for governance and process excellence across cross-functional forums.
EDUCATION
Association of Certified Fraud Examiners
Certified Fraud Examiner, Financial Forensics, Financial Crime Audit, Fraud Investigation
University of Ghana
Bachelor's degree, Information Science/Studies
ABOUT ISAAC A.
Senior process, governance, and risk professional with over 15 years’ experience across international insurance and financial services organisations, specialising in the design and embedding of governance frameworks, risk oversight models, and operating structures that support complex, multi-entity and cross-border programmes.Currently working within a global insurance environment, I partner with senior leaders across underwriting, operations, compliance, risk, audit, and technology to harmonise end-to-end processes and strengthen governance and risk frameworks. My focus is on positioning governance and risk management as strategic enablers — supporting scalability, consistency, regulatory confidence, and sustainable growth rather than acting solely as control functions.Throughout my career, I have delivered measurable outcomes by translating regulatory, governance, and risk requirements into practical operating models. This includes leading process optimisation initiatives, improving onboarding and lifecycle governance, identifying and remediating control gaps, and enhancing transparency through data-driven reporting, KPIs, and performance metrics.I have held senior roles across organisations including AIG, TSB Bank, Bank of China (UK), Brent Shrine Credit Union, Jamaica National Money Services, Siat Group, and KPMG, giving me a broad international perspective on governance, risk, and operational excellence across regulated environments. Alongside this, I actively contribute to governance and risk-champion networks, supporting capability uplift, knowledge transfer, and clear ownership across the business.Recognised for my ability to influence senior stakeholders, lead cross-functional collaboration, and support organisational change, I bring a pragmatic and internationally minded approach to process, governance, and risk. Based in London, with experience working across international reporting lines, I am selectively open to senior roles where process, governance, and risk excellence play a central role in shaping multinational insurance programmes and operating models.
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