Isaac Ghanimeh
Dynamics 365 CE Implementation Expert
- Role
- Dynamics 365 Product Manager at SavATree
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Isaac Ghanimeh
Do you need someone who can turn complex business challenges into scalable, impactful…
Experience
Dynamics 365 Product Manager
Jan 2025 — Present · New York, NY, US
Collaborated with Avanade on a legacy CRM transformation project that helped modernize and streamline the everyday business process for Savatree, implementing Dynamics 365 Sales, Field Service & Marketing.• Conducted Envisioning Workshops to gather business requirements on various topics such as business processes, products, lead-to-quote management, accounts & contacts, KPIs, Dashboard, Dual Write, Data Migration, and more.• Led cross-functional collaboration to gather business requirements and requests from key stakeholders to build multiple Dynamics 365 CRM systems.• Championed UAT testing by creating test scripts and test guides leading to great client satisfaction.Implemented Gherkin syntax, streamlining the user story creation process, leading to an easy-to-understand request process for technical, functional, and key stakeholders.
Education
Touro University
Bachelor of Science - BS, Business Mangement/Information Systems
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