Isaac C.

Senior Manager, Business Insights Analytics @Calix

Calgary, AB, CA
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WORK HISTORY

Feb 2024 — Present

Senior Manager, Business Insights Analytics @Calix

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Lead Business Insights Analyst TeamDriving data transformation into actionable, strategic insights for Broadband Service Providers (BSPs) to enhance subscriber experiences and achieve business objectives- Process Optimization: Streamline workflows to maximize the efficiency of custom analysis and reporting- Team Development: Mentor and train data analysts, fostering industry expertise and elevating the quality of our insights- Data Security: Establish and enforce robust data handling standards to protect against breaches and ensure data integrity- Innovative Analysis: Promote a culture of creativity and innovation in data analysis to uncover new opportunities and drive value.

EDUCATION

2003 — 2005

McGill University

Master, Business Administration 2005

2019 — 2019

Oxford Lifelong Learning, University of Oxford

Technology Valuation and Marketing

N/A

Oxford Lifelong Learning, University of Oxford

Technical Team Leadership

2020 — 2020

University of Calgary

Data Science and Analytics for Business Diploma, Business Analytics

N/A

Universidad Panamericana

International Marketing Diploma

N/A

Universidad Panamericana

Bachelor, Industrial Engineering

2018

University of Calgary

Data Science and Analytics Graduate Certificate

ABOUT ISAAC C.

Business strategist expert with a Masters of Business Administration degree and 20 years experience in the Technology, Energy and Manufacturing industries. Skilled in business analysis as well as in developing and rolling strategic plans and execution tactics. Strong partnering skills within local teams and with colleagues across geographies. Able to engage colleagues to make joint decisions, to recognize sources of conflict and to resolve these conflicts while balancing both short and long-term benefits.KEY COMPETENCIES• Strategic Planning: Develop business strategies to increase brand awareness and boost sales. Cross media campaigns to maximize touch points while delivering a clear value proposition.• Business Analysis: Provide insight and evaluate business scenarios across industries and geographies. Interact with different stakeholders to gather requirements and understand business processes and needs. Translate needs into functional solutions utilizing quality data that provides accurate information to create better strategies and decision making.• Project Management: Manage key initiatives through the project development life cycle: gather business requirements, define scope, draft functional specifications and process flow diagrams, create timeline and launch milestones, and manage project through including QA and launch.

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Isaac C. — Senior Manager, Business Insights Analytics at Calix in Calgary, AB, CA | Unifers