Iryna Koliuda
Account Executive @LOT Polish Airlines
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WORK HISTORY
Account Executive @LOT Polish Airlines
Toronto, ON, CA
Successfully managing leisure and corporate accounts while performing sales calls and quarterly/annual reviews • Actively promoting travel agent loyalty program Book & Collect • Increasing revenue for a Star Alliance carrier in post-covid environment, working with DDS data • Working with Marketing Department on banners, e-banners, e-blasts and collateral material • Performing product management functions, complex route network suggestions, benchmarking • Presenting on webinars, public speaking, representing LOT on different events, events organizing, FAM • Weekly internal reporting, travel partners problem solving including PNR and GDS issues, NDC implementation • Daily communicating with North America Team and headquarters with constant shift of priorities
EDUCATION
Chernivtsi Trade and Economics Institute of Kyiv National Trade and Economics University, Ukraine
Bachelor’s Degree, Management of Hospitality and Tourism Business
George Brown Polytechnic
Travel Writing Course, Travel Writing
American Hospitality Academy
Certificate of Completion of the American Hospitality Academy`s Professional Development program, Hospitality
Chernivtsi Trade and Economics Institute of Kyiv National Trade and Economics University, Ukraine
Master’s Degree, Business Management
University of Toronto
Certificate, Multimedia Storytelling and Content Marketing
Toronto District School Board
Building Blogs and Websites with WordPress.Com
University of Toronto - Rotman School of Management
Certificate, Business
SKILLS
ABOUT IRYNA KOLIUDA
Results driven professional with over 10 years of experience in Travel/Hospitality/Aviation. Reliable and professional with ability to prioritize, present, multitask and perform in a fast paced environment and under pressure, an innovative problem solver, passionate about improving product & delivering experiences to others.
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