Richard Irving

About Richard Irving

Customers are the lifeblood of any thriving business. One of my most valuable assets is my commitment to enabling business growth and customer success. Drawing from an engineering and technical sales background, I’ve positioned tech companies to drive efficiencies, accelerate revenue, and increase market share. In my role as VP of Sales and Customer Success role with apiplatform.io, an API development start-up focused on eliminating technology barriers using apiplatform.io, I\'m known as a people-focused executive who works tirelessly to achieve the best results for our team and stakeholders. Delivering exceptional service while designing revenue-generating strategies is critical to retaining the existing customer base and moving the sales process forward. Through extensive market research and fluid communication, I proactively expose challenges and solve ever-changing tech issues before they become a crisis.With the bulk of my career spent in DevOps, cloud solutions, and sales engineering environments, I know firsthand how important versatility, adaptability, and customer perception are when it comes to growing and revolutionizing a company. I’ve earned a reputation for exceeding customers’ business needs, garnering trust, and fostering win-win relationships with key decision makers. As I further apiplatform.io’s vision to offer accessible and cost-effective technology that quickly transforms customers’ ideas into marketable products, I believe in mobilizing and empowering our workforce. Together, we strive to modernize our customers’ approach to software delivery.CAREER HIGHLIGHTS⇒ Established profitable relationships while controlling $18M portfolio of high-value enterprise clients, including Fidelity, Freddie Mac, Citizens Bank, McKinsey, and Johnson & Johnson.⇒ Played a key role in growing territory from $13M in 2 years for a multimillion-dollar software company.⇒ Consistently recognized for quota-shattering sales results throughout career; gain momentum toward business goals from leading high-performing teams in groundbreaking culture.AREAS OF EXPERTISESales Leadership | Business Transformation | Customer ExperienceStrategic Vision & Planning | Solution Architecture & Integration Consultative Selling | Partnership Development | Technology AdoptionInfluencing Stakeholders | Coaching & Training

Experience

1. Sales Engineer & Customer Success Leader

   Api Platform Inc

   Mar 2023 — Present · NY, US

   In March 2023, I was brought on board to drive sales engineering strategies by maximizing key relationships that expand our company\'s overall revenue growth and profitability.apiplatform.io is a hyper-automation platform for API creation and modernization. For more information on how you can accelerate your business growth by adopting future-ready API strategy, visit us online at

Education

• New Jersey City University

  Bachelor of Science - BS, Business Management

Skills

• Business Analysis
• Rational Requirements Composer
• Udeploy
• Agile Methodologies
• Urelease
• Sdlc
• Solution Architecture
• Java
• Ruby
• Software Development
• Scrum
• Rup
• Requirements Analysis
• Cloud Computing
• Application Lifecycle Management
• Db2
• Perl
• Uml
• Sql
• Linux
• Service-Oriented Architecture (Soa)
• Software Development Life Cycle (Sdlc)
• Soa
• Rational Team Concert
• Release Management
• Unix
• Data Modeling
• Enterprise Software
• Websphere
• Ooad