Irvin Fong
User Experience Designer @MANITOU Group
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WORK HISTORY
User Experience Designer @MANITOU Group
Ancenis, FR
UX Designer and Product Owner of myMANITOU mobile application (15 languages): an exercise in balancing digital transformation, user needs, and international deployment of a B2B2C service- Involved in entire life cycle: kickoff, demo at event, user testing, deployment of MVP on iOS and Android, post-MVP releases, rebuild- Workshops and user tests to collect and validate user needs- Agile methodology to prioritize and pivot as needed to meet deadlines- Balancing UX, sprint delivery, and future evolutions via wireflows and detailed user stories- Stakeholder updates and presentations to international network- Service mapping and diagrams to explore feasibility, dependencies, and opportunities- Successfully delivered rebuild on time (with big bug fixes and future proofing via new architecture) in 5 months what was previously developed over 2 yearsPowerBI dashboard UX/UI recommendations for DataLab via workshops and mockupsKnowledge management- Information architecture and Google Site content design to manage service portfolio and provide subsidiaries with up to date knowledge on new services, service updates, set up guides and more whether an expert, a regular, or a new hire
EDUCATION
ECV Paris
Master's degree, User Experience Design
UC San Diego
Bachelor of Science, Computer Science
SKILLS
ABOUT IRVIN FONG
As the UX Designer for IT & Digital of Manitou Group, I strive to create optimal user…
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