Irshad Ahmad

HR Specialist | HR shared services | Onboarding | Offboarding | Service delivery | US and Canada | APAC | EMEA | Benefits - Global | SAP | Workday | ServiceNow | HR Coordinator | Ex- Palo Alto Networks |

Role
Senior People Support Service Specialist at Thales
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Irshad Ahmad

At Rio Tinto, our team streamlines employee lifecycle processes through ServiceNow, ensuring SLAs are met and data integrity is upheld in both SAP and Workday. My education in HR Management, culminating in a postgraduate diploma, establishes a solid foundation for my expertise in HRIS tools and policy application, guaranteeing efficient service delivery.My experience is marked by proactive problem-solving and collaboration with cross-functional teams, significantly improving data management and enhancing the employee experience. Certified in Workday and adept in global HR practices, I am dedicated to upholding compliance, operational excellence, and fostering positive stakeholder engagement.

Experience

  1. Senior People Support Service Specialist

    Thales

    May 2025 — Present · Noida, IN

    Deliver end-to-end HR Shared Services support by managing employee lifecycle processes using Workday and ServiceNow.• Handle onboarding and offboarding activities, ensuring accurate documentation, system updates, and compliance with internal policies and SLAs.• Manage employee data changes including promotions, demotions, transfers, leave of absence, changes in supervisory organization, cost center updates, and other job-related modifications through ServiceNow requests.• Process and validate HR transactions in Workday within defined Service Level Agreements (SLAs), maintaining high accuracy and data integrity.• Generate and analyze HR reports and dashboards in Workday to support operational and management requirements.• Handle employee requests raised via ServiceNow, resolving HR-related queries efficiently and providing timely, customer-focused support.• Ensure adherence to HR policies, data privacy, and compliance standards while processing employee information.• Create, ma

Education

  • NILM

    Postgraduate Degree

  • SMU Academy

    Bachelor of Business Administration

  • Sikkim Manipal University - Distance Education

    Bachelor of Business Administration - BBA, Business Administration and Management, General

    2011 — 2014

  • NIILM Center For Management Studies

    Post graduate diploma in management , Human Resources Management and Services

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Irshad Ahmad — Senior People Support Service Specialist at Thales in New Delhi, DL, IN | Unifers