Irma Patricia Morales Zaragoza

Loyalty Operations Implementer @Shell

Dartford, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2023 — Present

Loyalty Operations Implementer @Shell

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Responsible for designing, executing, and managing our Shell customer loyalty program. In charge of strategic planning, conceptualization, and practical implementation of loyalty initiatives to enhance customer engagement, retention, and brand loyalty.

EDUCATION

1990 — 1995

Universidad Iberoamericana, Ciudad de México

Law Degree, Law

SKILLS

Oil/GasPetroleumContract ManagementEnergyContract NegotiationMicrosoft OfficeEpcMicrosoft ExcelOffshore DrillingDrillingPipelinesOnshoreSapNatural GasProject ManagementDownstream Oil & GasNegotiationRisk ManagementCommodityOil & GasOil & Gas IndustryShippingEnergy IndustryBusiness DevelopmentTradingProject CoordinationSupervisory SkillsSupply Chain ManagementProcurementMining

ABOUT IRMA PATRICIA MORALES ZARAGOZA

Field Based Account Manager with Procurement Manager experience, demonstrated history of working in the oil & energy industry. Skilled in Negotiation, Downstream Oil & Gas, Petroleum, Energy Industry. Strong purchasing and negotiating skills with a Law Degree from Universidad Iberoamericana, Mexico City.

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