Iris Yolanda Finley

About Iris Yolanda Finley

I decided to transition into IT Sales Engineering where I can utilize my \"FuN JoYY\" spot for tech! I have always been the family member that everyone brings all their devices and computer problems to solve! I remember as a kid I used to take apart broken Nintendo\'s and VCR\'s to made them work again! I see life as puzzle pieces and that there is always a solution to any situation. When a problem arise, it\'s possible for you to hear me say,\'Focus on the solution!\' or \'Let\'s create!\"As a seasoned sales professional with more than 16 years of experience in management within the medical industry, transitioning into tech. I have honed my organizational, leadership, and communication skills to a fine point. With extensive experience in project and budget management, I am confident in my ability to manage multiple projects simultaneously and efficiently. Through effective multitasking, I have consistently delivered quality results and exceeded expectations.My superpower? Spotting unspoken needs. I listen beyond words, read between lines, and craft solutions to meet any situation.#empathy #solutionfinderOverall, my proven track record of customer satisfaction, successful negotiation management, coupled with my strong organizational, leadership, and communication skills, make me a dynamic asset to any team.Looking forward to my next great adventure!Customer Service, SQL, Communication, Resting API\'s, Leadership, Cloud, Pre Sales, Post Sales, Management, Microsoft Office 365, SaaS Sales, CRM, Salesforce, Python, Project Management, Lean Six Sigma Green Belt, Program Management, Product Management, Sales Engineering, Presentations, Leadership

Experience

1. Sales Engineer

   Careerist

   Dec 2022 — Present

   Making Discovery & Qualification to create proposals and deliver the best user experience.Utilizing persuasion & objection handling skills to upsell services and products to clients.Creating demos, proposals, invoices, and other various documents and presentations.Collaborating with sales, marketing, and management teams to develop solutions and accomplish objectives.Effectively onboard 50+ clients per week and follow up with leads. Conduct qualification calls and perform live demos to solve client\'s pain points.Received 100+ hours of hands-on sales engineer training while expertly navigating Hubspot CRM software.

Education

• American Health Association

  Healthcare Provider BLS & AED, CPR: BLS and AED

  2012 — 2012

• The Tech Mindset

  Pre-Sales Engineering

• The License Coach

  Life Insurance License, Life Insurance

  2013 — 2014

• University of South Carolina

  Bachelor's Degree, Sociology

  1999 — 2004

• Careerist

  PreSales Certification, Information Technology

• Trinity School of Natural Health

  Certified Natural Health Practitioner: Indianapolis, IN, Natural Medicine