Iris Huang
Senior Design Strategist @RBC
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WORK HISTORY
Senior Design Strategist @RBC
Toronto, ON, CA
EDUCATION
Shanghai University
Bachelor of Business Administration (BBA)
University of Toronto - Rotman School of Management
Master of Business Administration - MBA
SKILLS
ABOUT IRIS HUANG
Creative, Empathetic, Collaborative, and Detail-oriented. Iris is passionate about designing and delivering desirable and actionable service & digital product experiences. She has an MBA degree specialized in business design and a bachelor\'s degree in marketing. She started her career in advertising/marketing and found her true enthusiasm in experience design when pursuing her MBA at the University of Toronto. In the past 3+ years, she has been working on many projects in the tech industry, telecommunication industry, and public sectors and applying the design thinking methodology to improve the service/digital product experience. Along with her proficient design/visualization skills, her strong business acumen and data analytics skills also enable her to understand and analyze business problems to truly liaise with stakeholders.Furthermore, 5+years of agency account management experience equipped her with other skills she needs to excel at service design/digital product management, such as customer insight research, client liaison, project management, and creative presentation skills.
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