Iris Legramante Perez
AIR & SEA Import Agent | Air Freight | Ocean Freight | Express | Global Forwarding | Logistics | Transport | Freight Handling | Inventory | Inbounds | Road Consols
- Role
- Air and Ocean Import Specialist at DHL Global Forwarding
- Location
- Florence, KY, US
- LinkedIn followers
- 500 followers
About Iris Legramante Perez
15+ years of experience in Logistics Business (courier/express service - freight…
Experience
Air and Ocean Import Specialist
Jul 2024 — Present · Hebron, KY, US
Execution of orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries;• Building customer relationships by responding to customer communications via email, fax and mail;• Working with AIR, SEA and GROUND transportation partners to handle shipments;• Receiving and tracking orders from Importers/Overseas offices for pending AIR/SEA shipments;• Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment;• Answer all customer inquiries in accordance with the Customer Service Policy standards;• Further increase customer satisfaction and business share through proactive and regular contact;• Communicate with and ensure release of the freight from AIR & SEA carriers;• Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices;• Setup and coordinate deliveries to the customer;• Handle and manage all customer contact at file level regarding exceptions;• Additional projects as directed.
Education
Círculo de Estudos pela Internet + INTROCRIM
Pós-graduação Lato Sensu - Especialização
2021 — 2022
Uninove - Universidade Nove de Julho
Comércio Exterior
2011 — 2012
Universidade Estácio de Sá
Direito
2015 — 2020
Estácio
Bachelor of Arts - BA
2005 — 2006
Faculdade i9 Educação
Master's degree
2025 — 2027
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