Irfan Khan
Client Delivery Executive - Information Technology Services | IT Operations, Transformation and Automation
- Role
- Senior Director at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Irfan Khan
Driven by a passion for technology and people, I’ve spent 27 years at the intersection of IT service delivery, leadership, and innovation, helping businesses achieve transformative success.\"I’m Irfan Khan, Senior Director at Capgemini Technology Services Pvt. Ltd, and a strategic leader with a proven track record of delivering high-quality IT services that not only meet but exceed client expectations. Armed with an Executive MBA from NMIMS and a B.A. in Economics, I’ve honed my expertise over a diverse and rewarding career across organizations like IBM, Wipro Infotech, Travelex, and Capgemini.What sets me apart- Innovative IT Service Leadership: From spearheading global IT service delivery for Cloud and Infrastructure services across NA, EU and APAC, to evolving next-gen digitalized Global Command Centers in India and Poland, I’ve led teams and innovations that push the envelope in delivering stable, scalable, and cutting-edge IT solutions- End-to-End Expertise: My core strength lies in balancing complex operational management with strategic leadership. I’ve led large-scale transformation programs, managed multi-million-euro contracts, and consistently focused on delivering results through quality assurance, customer relationship management, and commercial leadership- Recognition and Influence: Over the years, I’ve been honored with several awards, including the ‘Delivery Excellence Award’ and ‘Best Innovation Idea Award.’ I’m also actively involved in shaping future leaders through my role on Capgemini’s Engagement Management certification panel and Six Sigma certification board- Continuous Growth: Whether it\'s learning the latest in AWS Cloud, GEN-AI, or staying ahead on cybersecurity ethics, I’m a lifelong learner, always striving to innovate and stay at the forefront of industry trends.Outside the Office: I’m a family-oriented individual, enjoying time with my wife and two daughters in Mumbai. When I’m not working, you’ll likely find me traveling, indulging in music, or catching the latest in sports and movies.If you’re looking to connect, collaborate, or explore synergies in IT service delivery and transformation, feel free to reach out to me at i••••••••@gmail.com or call me at +91••••••••74.
Experience
Senior Director
Nov 2025 — Present · Mumbai, IN
Client Delivery Partner/Executive owning client relationship for Services Industry in NA region. Accountable for client relationship, delivery, growth and contribution margin.(125 M USD TCV)
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (M.B.A.), Information Technology and Human Resource Management
2014 — 2016
R. D. National College
Bachelor’s Degree, Economics
1995 — 1998
National Institute of Information Technology
Software Engineer, Information Technology
1995 — 1998
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