Irfan Karahoca

WORK HISTORY

EDUCATION

SKILLS

ABOUT IRFAN KARAHOCA

A highly experienced professional who thrives in a dynamic and challenging environment. Goal oriented friendly and resourceful person with a positive attitude. Takes initiative and an analytical approach to overcome challenges. Constantly working towards motivating the team to achieve business objectives effectively and efficiently. Now looking for a strategic role with commercial exposure, to capitalise on skills gained from resent MBAKEY SKILLS• ANALYSISIn excess of ten years experience analysing problems in both business and customer arena’s to enhance both the business offering and customer utilisation of the products. This has included product development and enhancement with suitable training being devised and implemented, in both national and international markets.• COMMUNICATIONProficient in four languages. Wide experience in communicating with internal teams, senior management, stakeholders and customers both nationally and internationally.• CREATIVITYHighly developed knowledge of the companies’ products enabling these product to be bespoked to individual customer’s requirements, enhancing the product offering and devising innovative solutions to business challenges and opportunities. Utilising market knowledge to ensure that product enhancements are both practical and flexible.• TEAM MANAGEMENTHighly successful in managing and motivating teams to ensure the highest level of customer service and satisfaction of the companies’ products, including training and reorganising to fully utilise individuals’ specific skills.• CLIENT CARE-Built close relationships with customers, based on credibility and mutual trust-Formed a wide internal network with key decision makers and technical resources within my company-Developed and maintained strong relationships with international contacts, which have been very effective in decision making and pushing the business forwardSpecialties: Change management, software consulting, customer relations, service delivery, application development, process engineering, quality control.