Irfan Ali
Customer Success Manager
- Role
- Customer Success Manager at Cycognito
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Irfan Ali
Cloud Solutions Expert with more than 10 years of experience in supporting application virtualization and streaming to enterprise customers, ensuring a flawless deployment of virtualization solutions in their infrastructure. I build and maintain strong relationships with technical executives to maximize customer satisfaction. As a product expert, I provide on-site training, in-depth analysis, and troubleshooting of complex issues. I help sales engineers to demo proof of concept to new customers, to win new business.
Experience
Customer Success Manager
Jun 2022 — Present · San Francisco, CA, US
Education
Preston University
Bachelor of Science - BSIT
1998 — 2001
Preston University
MSIT, Computer and Information Sciences
2001 — 2004
Skills
- Customer Satisfaction
- Training
- Active Directory
- Windows Server
- Team Leadership
- Saas
- San
- Linux
- Team Management
- Network Security
- Vmware
- Integration
- Customer Support
- High Availability
- Microsoft Exchange
- Load Balancing
- System Deployment
- Servers
- Itil
- Cloud Computing
- Cit
- Vdi
- Infrastructure
- Virtualization
- Technical Support
- Internal Communications
- Troubleshooting
- Microsoft Sql Server
- Management
- Disaster Recovery
- Citrix Xendesktop
- Vmware Esx
- Storage Area Networks
- Customer Advocacy
- Networking
- Storage
- Tcp/Ip
- Cisco Technologies
- Security
- Enterprise Software
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