Irfan Ali

Customer Success Manager

Role
Customer Success Manager at Cycognito
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Irfan Ali

Cloud Solutions Expert with more than 10 years of experience in supporting application virtualization and streaming to enterprise customers, ensuring a flawless deployment of virtualization solutions in their infrastructure. I build and maintain strong relationships with technical executives to maximize customer satisfaction. As a product expert, I provide on-site training, in-depth analysis, and troubleshooting of complex issues. I help sales engineers to demo proof of concept to new customers, to win new business.

Experience

  1. Customer Success Manager

    Cycognito

    Jun 2022 — Present · San Francisco, CA, US

Education

  • Preston University

    Bachelor of Science - BSIT

    1998 — 2001

  • Preston University

    MSIT, Computer and Information Sciences

    2001 — 2004

Skills

  • Customer Satisfaction
  • Training
  • Active Directory
  • Windows Server
  • Team Leadership
  • Saas
  • San
  • Linux
  • Team Management
  • Network Security
  • Vmware
  • Integration
  • Customer Support
  • High Availability
  • Microsoft Exchange
  • Load Balancing
  • System Deployment
  • Servers
  • Itil
  • Cloud Computing
  • Cit
  • Vdi
  • Infrastructure
  • Virtualization
  • Technical Support
  • Internal Communications
  • Troubleshooting
  • Microsoft Sql Server
  • Management
  • Disaster Recovery
  • Citrix Xendesktop
  • Vmware Esx
  • Storage Area Networks
  • Customer Advocacy
  • Networking
  • Storage
  • Tcp/Ip
  • Cisco Technologies
  • Security
  • Enterprise Software

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Irfan Ali — Customer Success Manager at Cycognito in San Francisco, CA, US | Unifers