Irfan Rahmathullah

About Irfan Rahmathullah

Choose a job you love, and you will never have to work a day in your life.*It\'s not…

Experience

1. Store Manager

   Blinkit

   Jun 2025 — Present · Chennai, IN

   Responsible for overseeing complete store operations at Instamart, leading a team of 3 AssistantStore Managers (ASMs), pickers, and loaders-Ensured that daily metrics and performance targets were properly aligned and monitored to achieve operational excellence-Maintained effective communication and follow-up with vendors to ensure smooth inward processes and timely Goods Receipt Note (GRN) completion-Implemented strategies to improve pickers\' efficiency, consistently achieving metrics of less than 2.5 minutes per order-Successfully reduced IGCC (Internal Grievance and Customer Complaints) complaints by addressing issues related to packing, damages, spills, and wrong items, maintaining the rate at less than 2%-Developed and cultivated strong teams in more than 3 Points of Delivery (PODS) and effectivelyminimized picker and loader attrition-Worked on bag narrations to optimize the Cost Per Order (CPO) target, resulting in cost savings and improved efficiency-Focused on achieving a 100% liquidation process and optimized the Return to Vendor (RTV) process for better inventory management and reduced losses

Education

• University of Madras

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2015 — 2018